Ensuring the security and privacy of your data is paramount to us. We employ the following stringent measures to protect your data and privacy:
Our servers run the latest secure operating systems. All servers are configured according to industry best practices. All critical vendor-issued security updates are applied as soon as possible following their release. All access to resources is granted following the “principle of least privilege”; access is only granted to required resources. All systems are monitored 24x7x365.
All of our web servers are secured using Secure Sockets Layer (SSL). Servers are assigned a Secure Certificate ID that identifies the website and enables us to use SSL for secured data transfer.
To protect your critical financial information while it is transmitted over the Internet, all critical information such as credit card information, password, and personal data are encrypted using 128-bit SSL “green-bar” digital certificates from GoDaddy.
For further protection, sensitive information remains encrypted while stored on our servers.
MasterPay USA utilizes Amazon.com data centers, which are housed in multiple nondescript facilities located in Virginia. Physical access is strictly controlled both at the perimeter and at building ingress points by professional security staff utilizing video surveillance, state of the art intrusion detection systems, and other electronic means. Authorized staff must pass two-factor authentication a minimum of two times to access data center floors. All physical access to the data center is logged and audited routinely.
All end users and internal staff are required to have unique user names and passwords. All passwords must be at least seven characters and include alpha-numeric characters. Users are not permitted to share user names and passwords. All logins are recorded and audited.
Data stored on our systems is redundantly stored in multiple physical locations as part of normal operations. Additionally, database data is mirrored in real time to a redundant system in a separate physical location. What this means is that a single system failure will not result in a loss of any data.
All servers and workstations are protected against virus attacks by utilizing leading anti-virus software. Anti-virus definitions are automatically and continually updated.
We protect your privacy with utmost care. We will not share your data with any third party except with our alliance partners, if necessary for successful implementation of any service we offer with their assistance. All of our alliance partners are required to sign a contract to safeguard your data against any unauthorized use.
Our staff does not have access to any identifiable personal information, except when it is provided by you for conducting business with us. On rare occasions we need to access data to troubleshoot a problem. With your express permission, authorized support personnel may access your data in a business application for this purpose exclusively.
As a result of these stringent security measures, your documents and data files are safer with MasterPay USA than if they were stored on your own in-house networks and computers.